Billing and credits
Each plan sets what a workspace can use, how much custody it holds and how many AI credits it gets each month. The workspace owner manages billing from Workspace Settings > Billing.
A plan sets:
- the features the workspace can use;
- the scope of custody it holds: markets, brands and custodian seats;
- its monthly allowance of AI credits.
Plans
| Free | Pro | Team | Enterprise | |
|---|---|---|---|---|
| Price | $0 | $25 / month | $20 / seat / month | Custom |
| Monthly AI credits | none (one-time 200K trial credits) | 2M | 8M | Unlimited |
| Markets | 2 | 5 | 25 | Unlimited |
| Brands | 1 | 1 | 3 | Unlimited |
| Custodian seats | none | 1 | 5 | Unlimited |
| Git connectors | no | Yes | Yes | Yes |
| Custom connectors | no | no | Yes | Yes |
| API access | Yes | Yes | Yes | Yes |
| SSO / SAML | no | no | no | Yes |
| Bring your own AI key | Yes | Yes | Yes | Yes |
Free is free forever. Pro and Team are self-serve: a workspace owner subscribes to them from the app. Enterprise is arranged directly and adds SSO/SAML, dedicated support, custom agreements, and SLA terms.
Three things are never metered, on any plan:
- Members. Viewers, contributors, reviewers and machine tokens are free and uncapped, so you can invite everyone who reads the content.
- Checks. Every check runs on every plan without limit, including Free.
- Coordinates. A scan proposes axes and a person approves them, and approving an axis is free. Markets and brands set the plan tier. Bowrain does not charge per point.
Markets and brands
A market is a workspace-defined scope, a name plus the locales it covers (see Context). A brand is the coarsest coordinate a point sits under: a workspace has brands, a brand has products, a product ships channels. Together they set the scope of custody a workspace holds. Markets are the limit workspaces raise most often.
Custodians
A custodian is someone who may write the voice profile and the terms for a region of the workspace's points. Custodians own rules and escalations, and contributors work the review queue. A reviewer limited to a point is a contributor, and contributors are not metered.
- The seat comes from a grant. Holding
manage_voiceormanage_termsover a region makes a member a custodian, so the billed seat always matches what the person can do. - Bowrain refuses a grant that would exceed the plan's custodian allowance when it is made, and reports the count and the limit.
- When a plan carries no custodian seats, as after a lapsed trial, existing
custodian grants are suspended. The voice profile, terms, rules and
coordinates stay as they are, and the grants return with the next plan that
has seats. Each request that meets a suspended grant, from the web app or
from an agent through the server's MCP endpoint, adds an
authz.deniedentry with the effectsuspendto the audit log. - The workspace owner keeps an implicit, unbillable custodianship at the root point, so approval is always possible, even on Free.
- A point nobody holds is marked on its profile card in the Context hub. Builds and runs continue there.
See Members and roles for how a grant is bound to a point.
AI credits
AI work in Bowrain is metered in credits. One credit equals one AI token, counting both the tokens sent to the model and the tokens it returns.
Paid plans come with a monthly credit allowance. The balance resets on the 1st of each month at 00:00 UTC to the plan's full allowance, 2M on Pro and 8M on Team. Enterprise credits are unlimited. Unused monthly credits do not roll over.
The Free plan has no recurring allowance. Instead, every new workspace receives a one-time grant of 200K trial credits when it is created. Trial credits never expire, but they also never renew. Once they are spent, a free workspace restores AI access by upgrading to a paid plan, buying a top-up pack, or bringing its own AI key.
What consumes credits
Credits are spent by the operations that call an AI model on your behalf:
- Drafting in a run, whether the run started from a push, from
kapi up, from a connector, or from the Runs view. - Inline AI actions in the editor.
- Context scans, which read a corpus and draft a profile, axes and term candidates.
Editing, reviewing, running checks, and reading content memory or terms do not consume credits.
Bring your own AI key
On any plan, you can configure Bowrain to run against your own AI provider key under Workspace Settings > Providers. Work that runs on your own key uses no Bowrain credits. You pay your provider directly.
Top-up packs
If a workspace needs more credits, the owner can buy a credit pack: 200K credits for $5. A pack is a one-time purchase, and Bowrain never buys one automatically. Packs do not expire. Bowrain draws on them last, after the monthly plan allowance and any remaining trial credits, so a pack stays available across monthly resets until it is spent.
When credits run out
When the spendable balance (monthly allowance, plus remaining trial credits, plus any purchased packs) reaches zero, AI operations pause. Bowrain rejects each AI request and emails the workspace owner. Everything that does not call an AI model keeps working: editing, review, checks and browsing content.
On a paid plan, AI access returns at the next monthly reset; at any time the owner can also buy a credit pack or upgrade the plan. Enterprise workspaces have unlimited credits and are never paused.
The owner of a paid workspace also receives an email warning when the monthly allowance reaches 80% usage, before it is exhausted.
Per-seat pricing on Team
The Team plan is priced per seat per month. The seat is the custodian seat described above: the subscription quantity is the number of custodians the workspace may hold, up to the plan's allowance of five. Members who are not custodians are free. The whole workspace shares the monthly credits.
At checkout the quantity defaults to the number of custodians the workspace already has, and you cannot set it lower. Self-serve checkout covers up to 50 seats. Larger teams use the Enterprise plan.
Trials
Every new workspace starts on a 14-day Pro trial. No card is required to start it. During the trial the workspace has Pro limits and features, including one custodian seat, and its AI work draws on the one-time 200K trial credits every workspace receives at creation. The Pro monthly allowance starts with a paid subscription.
The trial needs no card and has no Stripe subscription behind it, so you are not charged when it ends. The workspace moves to the Free plan and keeps its remaining trial credits, voice profiles, terms and rules. Custodian grants are suspended until a plan with seats returns. To stay on Pro or move to Team, subscribe before or after the trial ends.
Managing your subscription
Subscription management is owner-only and runs through Stripe.
- Subscribe. From Workspace Settings > Billing, the owner starts checkout for Pro or Team. Checkout opens a hosted Stripe page; on completion the workspace moves to the new plan.
- Change plan. Upgrades take effect immediately; downgrades apply at the end of the current billing period.
- Billing portal. The owner can open the Stripe customer portal to update the payment method, change the plan, view invoices, or cancel. Past invoices are also listed in the billing settings.
- Buy credits. The owner can purchase a top-up pack at any time from the same billing settings.
If a payment fails
When a recurring payment fails, the subscription is marked past due and the owner is emailed to update the payment method. Update it from the billing portal to keep the workspace on its plan. If the subscription is ultimately canceled, by you or by Stripe after repeated failed attempts, the workspace is downgraded to Free.
Next steps
- Workspaces: the unit a plan and its credits apply to.
- Members and roles: invite teammates and bind custodians to points.
- Context: the points, markets and profiles a plan bounds.